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Increase Powersports Sales With 4 Free Scripts

Qualifying Questions • Voicemail • Email • Upsells

Posted January 16, 2025

Scripts elevate communication, helping to engage and convert prospects. Whether you have previous powersports sales experience or not, they provide simple methods to close more deals consistently. These scripts will help guide your sales interactions across 4 major milestones.

Answers These 3 Important Questions

How do you qualify a buyer without making them feel pressured?
What’s the best way to leave a voicemail that actually gets a response?
How do you follow up via email without sounding pushy?
What are the most effective ways to upsell without scaring off customers?

In-Store Introduction & Qualifying Questions

This script helps build rapport and identify needs. It naturally uncovers motivations, experience, and key decision factors. Open-ended questions address concerns like pricing or financing while guiding them toward a test ride or next steps. Great scripts smoothly transition interest to commitment, fostering a confident purchase.

Seller: Hey, welcome to Go-Go Powersports! What brings you by today?

Buyer: I was checking out the new Yamaha R9 online and wanted to see it in person.

Seller: Ah, great choice! The R9 is getting a lot of buzz this year—what specifically caught your attention about it?

Buyer: (Let them share what excites them most about the motorcycle: speed, looks, performance, price, etc.).

Seller: That makes a lot of sense. A lot of riders who are considering the R9 are looking for [repeat their expressed interest, e.g., “a sportbike that delivers both speed and comfort”]. What are you currently riding, or would this be your first bike?

(If the customer has a bike)

Seller: Nice, how's that been treating you? What do you like about it? What’s missing that has you looking at an upgrade?

(If it's the customer's first bike)

Seller: That's exciting—what made you decide now’s the right time to get into riding?

Buyer: (Let them answer, then guide them deeper into the conversation with qualifying questions)

Seller: So if you found the right bike today, something that checks all the boxes for you, what would need to happen for you to feel 100% confident pulling the trigger?

(This strategy lets you uncover concerns like price, financing, or uncertainty about the purchase. From here, you guide them toward a test ride or deeper conversation about ownership.)

Phone Voicemail To Encourage Another In-Store Visit

This voicemail creates urgency with limited availability and new financing options for prospects who haven't purchased yet. A return visit moves them closer to a decision.

Seller: Hey Mike, this is Nathan at Go-Go Powersports in Sanford, FL. You were interested in the 2025 Yamaha R9, and we just got a fresh shipment in. I'd hate for you to miss out, especially since availability has been tight lately.

We also have some new financing options to be excited about.

Give me a quick call back at (612) 361-6943, or just stop by when you have a minute. I'd love to get you on the R9 for a test ride and see what you think in person. Talk soon!

Email Follow-Up After Prospect Visits The Showroom

This follow-up email reinforces why the bike fits their needs and adds a time-sensitive incentive to encourage action after a showroom visit. Addressing hesitations and inviting them back will increase the chance of a sale.

Subject: Still Thinking About the Yamaha R9?

Message: Hey Mike,

It was great meeting you at Go-Go Powersports and checking out the 2025 Yamaha R9. Making the right decision takes time, and I'm here to help.

Based on what you told me, it sounds like the R9 would be a perfect fit for [mention their reason, e.g., “long weekend rides and the occasional track day”]. I also wanted to let you know that we're running a limited-time promotion on financing and trade-ins, which could make the numbers even more attractive for you.

Would you be open to coming back in for another look or maybe a test ride? Let me know what you think—I'd love to help you get on the perfect bike!

I'm looking forward to hearing your thoughts.

My best,

Nathan Rafter
Go-Go Powersports
(612) 361-6943

Upsell Opportunities For Add-Ons

These upsell scripts help finalize sales by positioning add-ons as valuable investments, not extra costs. Aligning protection plans, maintenance packages, and warranties with the buyer's needs boosts revenue and peace of mind. A consultative approach focused on longevity and performance makes offers feel beneficial, not pushy. Timing and relevance are key to conversions.

Paint Protection Plan

Seller: You mentioned how much you love the look of the R9's finish. Many riders opt for paint protection since it helps prevent rock chips and sun fading, especially with how much riding we get in this area. Would you want to take a look at that?

Tire Protection Plan

Seller: With the power the R9 puts down, you'll probably be leaning into some aggressive riding. Sportbike riders go with the tire plan since it covers road hazard replacements. Wouldn't that give you some extra peace of mind?

Maintenance Plan

Seller: Yamaha recommends regular service at key intervals, and keeping up with that can help your R9 perform at its best. A lot of riders go with our maintenance plan because it locks in today's pricing and saves them money over time. I'll break down how it works.

Extended Warranty

Seller: Yamaha builds these bikes tough, but an extended warranty can cover unexpected repairs later on, especially with how much tech is in these newer models. Would you want to see how much it would be to add that to your financing?

Always Say The Right Thing When It Matters Most

These scripts help you qualify prospects effectively, follow up with them strategically, and present upsells in a way that makes sense for their needs. Implement them with your team, tweak them based on your brand, and watch your conversion rates improve across the board.

4 New Sales Insights Gained

How to ask qualifying questions that reveal customer motivations and concerns.
The right way to leave a voicemail that gets callbacks.
A simple yet effective follow-up email format that encourages showroom visits.
How to position upsells as valuable, rather than just additional costs.

4 More High-Value Questions Remain

How can you improve test ride conversions?
What are the best closing techniques for hesitant buyers?
How do you train a sales team to consistently use scripts without sounding robotic?
What digital tools can help automate follow-ups without losing the personal touch?