Profile

For more than a decade my career has been driven by 3 simple goals: reduce headaches, create meaningful experiences, and grow business. Currently I achieve those goals as Director Of Digital for Hudson's Furniture. Beyond work I love adventuring with my wife, running, binge-watching Netflix originals, and discovering new music on Spotify.

Skills

Portfolio

MerchBee Platform redesign 2016

MerchBee is an emerging online service dedicated to providing Amazon Sellers with streamlined tools for everything from automated email marketing to monitoring seller feedback and product reviews. The platform's redesign is scheduled to launch in early August 2016.

Hudson's Furniture Webmaster 2016

Hudson's Furniture has served Central Florida since 1982 by providing high-quality furnishings and bedding at unbeatable prices, all available on their responsive ecommerce website.

Honda App design 2015

Honda is piloting a road side assistance program for new customers that streamlines the road side service process and provides the vehicle owner with real time updates about their road side service provider, including their geolocation and estimated arrival time. I worked with the product managers at Honda to define the entire user and service agent experience as well as handled the user interface design and usability testing for both sides of the app. The program is set to debut summer 2016 in Canada.

MyO App design 2015

MyO aggregates events, points-of-interest, and restaurants from the many fragmented sources available in Central Florida so that users can discover and embark on more adventures.

Telespeak Branding package 2014

Telespeak provides enterprise telecommunications and collaboration solutions. As their Director of Marketing, I developed and implemented a complete rebranding initiative spanning every facet of the organization.

Recognition

Throughout my career I have received over 20 awards, including numerous Site of the Day awards from organizations like CSS Gallery and Design Shack. I have also been recognized in industry publications including InstantShift and Top Design Mag.

Experience

Hudson's Furniture Director Of Digital (Contract) 2015-Present

  • Digital Strategist and Social Media Adviser for the executive leadership.
  • Developed branded surveys that evaluate customer satisfaction and intelligently displays proper communication channels based upon response sentiment.
  • Webmaster and Content Manager for the corporate ecommerce website and all Google My Business and Yelp profiles.

MerchBee Project Manager (Contract) 2016

  • Directly managed a globally distributed team of 9 members.
  • Developed key wireframe sequences and conducted usability testing.
  • Webmaster and Content Manager for the corporate website.
  • Established customer service and technical support systems.
  • Developed branded surveys to collect new feature requests from and evaluate the overall satisfaction of MerchBee's community.

Tupperware Instructional Designer (Contract) 2015

  • Collaborated with the Group President of Tupperware Americas to create keynote presentations outlining major corporate initiatives for 2016.

Honda User Experience Designer (Contract) 2015

  • Designed complete wireframe sequences and conducted usability testing within simulated roadside assistance situations.

Sykes Enterprises Project Manager (Contract) 2015

  • Oversaw 3 enterprise-scale projects as Project Manager and directly managed multifaceted teams exceeding 15 members.
  • Collaborated with executive leadership to translate business strategies into applications that support over 40,000 active employees.
  • Developed key wireframe sequences and interactive prototypes then conducted on-site usability tests with groups exceeding 100 users.

Telespeak Director of Marketing 2014-2015

  • Rebranded entire company including all products and services.
  • Developed responsive company website (inactive).
  • Managed weekly email campaigns to over 33,000 subscribers.
  • Created print ads and authored articles for ChannelVision Magazine.
  • Designed company trade show booth and attendee experience.
View my resume